Your complete portal guide.
Learn how to sign in, find products, place orders, download sales and service resources, submit program claims, and review your account activity.
Choose what you need to do.
The portal is organized around a simple journey. Start with the task that matches your goal.
Sign in and orient yourself.
Use your approved dealer credentials. After signing in, the home page becomes your starting point for shopping, resources, programs and account information.
Use the official ILVE Dealer Portal sign-in page.
Open the login page
Go to b2b.ilve.io and enter the email and password associated with your dealer account.
Confirm you are on the home page
After login, you should see the Dealer Portal homepage and the main navigation menu.
Use the top menu
From here you can open Shop, Products, Dealer Resources, Programs, My Portal and Contact Us.
Find, configure and order a product.
The safest flow is: search → review the exact configuration → add to cart → review totals → checkout.
Find the product
Search by keyword or SKU, or use the category and attribute filters.
Choose your action
Hover over a product card. Select the cart icon to buy, the heart to save it, or the product image to open full details.
Verify the exact variant
Choose gas type, oven door type, color, trim and quantity before continuing.
Use the product page when you need more detail
Review specifications, photos, descriptions and related documents before adding the item to your cart.
Review your cart
Check the product configuration, quantity and suggested accessories.
Complete checkout
Confirm shipping address, delivery, taxes and payment method before submitting the order.
Use the right resource center.
The portal separates brand and operational material from product documentation and technical videos. Use the cards below to go directly to the correct area.
Policies & Operations
Sales policies, shipping policies, payment instructions and returns information.
Open Policies →Sales Information
Price lists, order forms and essential dealer sales tools.
Open Sales Information →Download Center
User manuals, specification sheets, image libraries and other product files.
Open Download Center →
Submit SPIFF and rebate claims correctly.
You can complete a claim online or download the appropriate form and email it with the required documentation.
Review the latest SPIFF, rebate and trade program options.
Claim your SPIFF
Review the latest eligible offers and complete the online claim form.
Claim your rebate
Review current rebates and submit your information through the rebate claim page.
Include all three items
Send completed email claims to:
invoices@us.ilve.com
Open the Trade Program page
Review the benefits and requirements for design professionals and trade partners.
Select Apply Today
Complete the application with accurate company and contact information.
Check your email
You will receive confirmation at the email address submitted in the application.
Use My Portal for account activity.
My Portal is where you review the business records connected to your account.
Sales Orders
Review submitted orders and their current details.
Invoices
Open invoice records connected to your account.
Payment Methods
Review the payment methods available for your account.
Open My Portal in a new tab.
Know where to go when something is unclear.
Use the portal contact page for access issues, order questions, resource problems or general support.
Send your question through the official Dealer Portal contact form.